Terms of Use

Last updated: July 21, 2026

By downloading or using Lulla ("the app"), you agree to these terms. Please read them carefully.

1. Acceptance of Terms

These Terms of Use govern your use of the Lulla app, developed and operated by Plainworks. By accessing or using the app, you agree to be bound by these terms.

2. Description of Service

Lulla is a baby sleep tracking and guidance application. Depending on the feature and your access level, Lulla lets you record sleep, view history and wake-window guidance, create a plan for tonight, ask an AI Coach for general guidance, generate sleep summaries, and coordinate with another caregiver through an iCloud share.

3. Medical Disclaimer

Lulla is not a medical device and does not provide medical advice. Its plans, reminders, summaries, and AI responses provide general educational guidance only. They are not a diagnosis, treatment plan, safety assessment, or substitute for advice from a qualified healthcare professional. Contact a pediatrician or other appropriate professional about health, development, feeding, medication, breathing, illness, or safety concerns.

4. Subscriptions & Payments

• The free tier includes sleep tracking, history and charts, wake-window reminders, last-night recap, and Family Sync. It may also include a limited sample of the AI Coach.
• Premium includes Tonight's Plan, ongoing AI Coach access, and AI summaries and trend interpretation.
• Prices, billing periods, taxes, eligibility, and any introductory offer are displayed in Lulla and in Apple's purchase confirmation. Offers may vary by country, account, and eligibility.
• Subscriptions are billed through the Apple App Store, renew automatically unless canceled, and are subject to Apple's Media Services terms.
• You can manage or cancel a subscription in your Apple account settings. Cancellation takes effect at the end of the current subscription period. Except where required by law or Apple's policies, payments are non-refundable.

5. User Responsibilities

• You are responsible for the accuracy of the data you enter into the app.
• You may share only information you have the right to share, and you are responsible for inviting the correct people to an iCloud family share.
• You agree not to use the app for any unlawful purpose.
• You agree not to disrupt the service, bypass access controls, misuse AI features, or attempt unauthorized access to other users' information.
• You agree not to reverse-engineer, decompile, or disassemble the app except where applicable law expressly permits it.

6. Intellectual Property

All content, design, code, and functionality of Lulla are the intellectual property of Plainworks. You may not copy, modify, distribute, or create derivative works based on the app without written permission.

7. Privacy

Your use of Lulla is also governed by our Privacy Policy, which describes how we collect, use, and protect your data.

8. AI-Generated Content

Some explanations, summaries, and Coach responses are generated by AI. AI output may be inaccurate, incomplete, outdated, or unsuitable for your situation. You are responsible for evaluating it before relying on it. Lulla does not guarantee any particular sleep outcome. Night-waking instructions shown in Tonight's Plan are prewritten rather than generated by AI, but they remain general guidance and not medical advice.

9. Availability and Changes

Features can depend on your device, iCloud, the App Store, network access, subscription status, and third-party services. We may modify, suspend, or discontinue features, but doing so does not remove any rights you have under applicable law.

10. Disclaimer of Warranties

To the maximum extent permitted by law, Lulla is provided "as is" and "as available" without express or implied warranties. We do not guarantee that the app will be uninterrupted, error-free, or suitable for every baby or family.

11. Limitation of Liability

To the maximum extent permitted by law, Plainworks will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use Lulla. Nothing in these terms excludes liability or consumer rights that cannot legally be excluded or limited.

12. Changes to Terms

We may update these terms from time to time. We will post changes on this page and update the date above. Your continued use of Lulla after updated terms take effect means you accept them, where permitted by law.

13. Contact

For questions about these terms, contact us at [email protected].