Terms of Use

By downloading, accessing, or using Folio, you agree to these terms.

1. Service

Folio is a client visit record and workflow support app for aesthetic practitioners and small practices. It helps users document visits, before/after photos, consent, treatment notes, aftercare, reminders, packet export, backup, sync, and staff access.

2. Professional use and responsibility

Folio is not a medical device, does not provide medical advice, does not diagnose or recommend treatment, and does not certify compliance with any law or professional standard. You are responsible for the accuracy of records entered into Folio, the services you provide, required consent, client communication, privacy obligations, retention obligations, and use of exported records.

3. Accounts and staff access

Cloud features may require an account and practice workspace. Practice owners and administrators are responsible for inviting appropriate staff, removing access when needed, and transferring ownership before deleting accounts when other staff remain in the practice.

4. Subscriptions and payments

• Folio may offer paid subscriptions for cloud backup, sync, private media storage, staff access, account export, and recovery support.
• Subscriptions are billed through the Apple App Store and are subject to Apple's terms.
• Subscriptions renew automatically unless canceled at least 24 hours before the end of the current billing period.
• You can manage or cancel subscriptions in Apple Account settings.

5. Acceptable use

You agree not to misuse Folio, interfere with the service, attempt to access records you are not authorized to access, upload unlawful content, or use Folio in a way that violates applicable laws or professional obligations.

6. Data backup and exports

Folio includes local backup and cloud export tools, but you remain responsible for maintaining records and backups appropriate for your practice. Exported files may include sensitive client information and should be stored and shared carefully.

7. Availability

Folio is provided as available. We work to keep cloud services reliable, but we do not guarantee uninterrupted or error-free operation.

8. Intellectual property

Folio's app, website, design, code, branding, and documentation are owned by plainworks or its licensors. You may not copy, modify, reverse engineer, or redistribute Folio except as permitted by law.

9. Limitation of liability

To the maximum extent permitted by law, plainworks is not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of records, revenue, profits, goodwill, or business opportunity arising from use of Folio.

10. Privacy

Your use of Folio is also governed by the Privacy Policy.

11. Changes

We may update these terms from time to time. Continued use of Folio after changes are posted means you accept the updated terms.

12. Contact

Questions about these terms? Email [email protected].